@import "https://fonts.googleapis.com/css2?family=Plus+Jakarta+Sans:ital,wght@0,400;0,500;0,600;0,700;1,400&display=swap";:root{--lightningcss-light:initial;--lightningcss-dark: ;color-scheme:light;font-family:Plus Jakarta Sans,Inter,system-ui,-apple-system,BlinkMacSystemFont,Segoe UI,sans-serif;line-height:1.5;font-weight:var(--weight-regular);text-rendering:optimizelegibility;-webkit-font-smoothing:antialiased;-moz-osx-font-smoothing:grayscale;--type-xs:.75rem;--type-sm:.875rem;--type-md:1rem;--type-lg:1.125rem;--type-xl:1.375rem;--type-xxl:1.75rem;--type-display:2.25rem;--weight-regular:400;--weight-medium:500;--weight-semibold:600;--weight-bold:700}body{background:var(--wb-bg,#f6faf9);min-height:100vh;color:var(--wb-fg,#0f2938);margin:0}#root{min-height:100vh}*{scrollbar-width:thin;scrollbar-color:var(--wb-primary,#1f8660) var(--wb-primary-muted,#d8eee4)}::-webkit-scrollbar{width:10px;height:10px}::-webkit-scrollbar-track{background:var(--wb-primary-muted,#d8eee4);border-radius:999px}::-webkit-scrollbar-thumb{background:color-mix(in srgb, var(--wb-primary,#1f8660) 82%, #0f2938);border:2px solid var(--wb-primary-muted,#d8eee4);background-clip:padding-box;border-radius:999px}::-webkit-scrollbar-thumb:hover{background:var(--wb-primary-border,#1a734f);border:2px solid var(--wb-primary-muted,#d8eee4);background-clip:padding-box}::-webkit-scrollbar-corner{background:0 0}.web-brand-wordmark{font-weight:var(--weight-bold,700);letter-spacing:-.03em;color:var(--wb-fg,#0f2938);line-height:1.05;display:inline-block}.web-brand-wordmark--splash{font-size:var(--type-xxl,1.75rem)}.web-brand-wordmark--compact{font-size:var(--type-md,1rem)}.web-brand-wordmark__oorja{color:#549048}.web-brand-wordmark__man{color:#1c4276}.web-brand-tagline{font-size:var(--type-xs,.75rem);font-weight:var(--weight-semibold,600);letter-spacing:.14em;text-transform:uppercase;color:#9b9b9b;margin:.35rem 0 0}.web-brand-persona{font-size:var(--type-xs,.75rem);font-weight:var(--weight-semibold,600);letter-spacing:.08em;text-transform:uppercase;border-radius:999px;margin-top:.35rem;padding:.2rem .55rem;display:inline-block}.web-brand-persona--operations{color:var(--wb-primary,#1f8660);background:var(--wb-primary-muted,#e8f5ef)}.web-brand-persona--support{color:#1c4276;background:#e8eef8}.web-brand-persona--partner{color:#549048;background:#eaf3e8}.web-portal-sidebar-brand{align-items:center;gap:.65rem;padding:0 .65rem 1rem;display:flex}.web-portal-sidebar-brand__icon{object-fit:contain;flex-shrink:0;width:36px;height:36px}.web-portal-sidebar-brand__text{flex-direction:column;align-items:flex-start;min-width:0;display:flex}.web-portal-sidebar-brand .web-brand-persona{margin-top:.15rem;padding:.1rem .45rem}.web-portal-login-brand{text-align:center;flex-direction:column;align-items:center;max-width:320px;margin-bottom:1.25rem;display:flex}.web-portal-login-brand__icon{object-fit:contain;width:88px;height:88px;margin-bottom:.5rem}.dash-root{background:var(--wb-bg);min-height:100vh;color:var(--wb-fg);display:flex}.dash-sidebar{border-right:1px solid var(--wb-border);background:var(--wb-card);flex-direction:column;flex-shrink:0;width:252px;padding:1rem .75rem;display:flex;position:relative}.dash-root[data-portal-persona] .dash-sidebar:before{content:"";background:var(--portal-persona-accent,var(--wb-primary));border-radius:0 2px 2px 0;width:3px;position:absolute;top:0;bottom:0;left:0}.dash-root[data-portal-persona=operations]{--portal-persona-accent:var(--wb-primary,#1f8660)}.dash-root[data-portal-persona=support]{--portal-persona-accent:#1c4276}.dash-root[data-portal-persona=partner]{--portal-persona-accent:#549048}.dash-nav{flex-direction:column;gap:2px;display:flex}.dash-nav a{font-size:var(--type-sm);font-weight:var(--weight-semibold);color:var(--wb-muted-fg);border-radius:8px;align-items:center;gap:.5rem;padding:.55rem .65rem;text-decoration:none;transition:background .12s,color .12s;display:flex}.dash-nav a:hover{background:var(--wb-muted);color:var(--wb-fg)}.dash-nav a.dash-nav-active{background:var(--wb-muted);color:var(--wb-fg);box-shadow:inset 0 0 0 1px var(--wb-border)}.dash-nav-disabled{font-size:var(--type-sm);font-weight:var(--weight-semibold);color:var(--wb-muted-fg);padding:.55rem .65rem;line-height:1.35}.dash-main{flex-direction:column;flex:1;min-width:0;display:flex}.dash-topbar{border-bottom:1px solid var(--wb-border);-webkit-backdrop-filter:blur(10px);backdrop-filter:blur(10px);background:#ffffffb8;flex-shrink:0;justify-content:space-between;align-items:center;height:56px;padding:0 1rem;display:flex}.dash-topbar-title{font-size:var(--type-sm);font-weight:var(--weight-semibold);color:var(--wb-muted-fg)}.dash-topbar-right{align-items:center;gap:.75rem;min-width:0;display:flex}.dash-session{font-size:var(--type-xs);color:var(--wb-muted-fg);text-overflow:ellipsis;white-space:nowrap;max-width:min(220px,28vw);overflow:hidden}.dash-user-trigger-inner{align-items:center;gap:.35rem;display:inline-flex}.dash-user-chip{width:32px;height:32px;font-size:var(--type-xs);font-weight:var(--weight-bold);letter-spacing:.02em;background:var(--wb-primary);color:var(--wb-primary-fg);border-radius:999px;justify-content:center;align-items:center;display:inline-flex}.dash-user-chevron{font-size:var(--type-xs);color:var(--wb-muted-fg);line-height:1}.dash-content{box-sizing:border-box;flex:1;width:100%;max-width:1120px;margin:0 auto;padding:1rem}.dash-content>*{animation:.22s dash-fade-in}@keyframes dash-fade-in{0%{opacity:0}to{opacity:1}}.dash-table-wrap{border:1px solid var(--wb-border);background:var(--wb-card);border-radius:12px;overflow-x:auto}.dash-table{border-collapse:collapse;width:100%;font-size:var(--type-sm)}.dash-table th{text-align:left;font-weight:var(--weight-semibold);color:var(--wb-muted-fg);border-bottom:1px solid var(--wb-border);background:var(--wb-elevated);white-space:nowrap;padding:.65rem 1rem}.dash-table td{border-bottom:1px solid var(--wb-border);vertical-align:middle;padding:.85rem 1rem}.dash-table tr:last-child td{border-bottom:none}.dash-table-empty{text-align:center;font-size:var(--type-sm);color:var(--wb-muted-fg);padding:2.5rem 1rem}.dash-empty-title{font-weight:var(--weight-semibold);font-size:var(--type-md);color:var(--wb-fg);margin:0}.dash-empty-error{color:var(--wb-destructive);font-size:var(--type-sm);margin:.5rem 0 0}.dash-empty-help{font-size:var(--type-sm);color:var(--wb-muted-fg);margin:.5rem 0 0}.dash-muted-line{font-size:var(--type-sm);color:var(--wb-muted-fg);margin:0}.dash-empty-help-narrow{max-width:420px;margin-left:auto;margin-right:auto}.dash-table-skeleton-wrap{padding:1rem 1.25rem 1.5rem}.dash-table-skeleton-wrap-sm{padding:.5rem 0}.dash-section-gap{margin-bottom:1rem}.dash-top-gap{margin-top:1rem}.dash-card-list{gap:.75rem;padding:1rem;display:grid}.dash-card-list--comfortable{gap:1rem}.dash-card-list--compact{gap:.5rem}.dash-card-list--compact .web-card--padded{padding:1rem}.dash-card-row-head{justify-content:space-between;align-items:flex-start;gap:.75rem;margin-bottom:.75rem;display:flex}.dash-card-title{font-size:var(--type-md);font-weight:var(--weight-semibold);color:var(--wb-fg);margin:0;line-height:1.3}.dash-card-sub{margin:.2rem 0 0}.dash-card-grid{grid-template-columns:repeat(auto-fit,minmax(200px,1fr));gap:.75rem;display:grid}.dash-card-label{font-size:var(--type-xs);font-weight:var(--weight-medium);color:var(--wb-muted-fg);text-transform:uppercase;letter-spacing:.03em;margin:0 0 .2rem}.dash-card-body{font-size:var(--type-sm);color:var(--wb-fg);margin:0;line-height:1.45}.dash-card-actions{justify-content:flex-end;gap:.5rem;margin-top:.75rem;display:flex}.bm-risk-kpis{flex-wrap:wrap;align-items:center;gap:.5rem;margin-bottom:.75rem;display:flex}.bm-risk-chip{font-size:var(--type-xs);font-weight:var(--weight-semibold);border:1px solid var(--wb-border);background:var(--wb-elevated);border-radius:999px;align-items:center;padding:.25rem .5rem;display:inline-flex}.bm-risk-chip-high{color:var(--wb-destructive);border-color:color-mix(in oklab, var(--wb-destructive) 45%, var(--wb-border))}.bm-risk-chip-med{color:#9a6700;border-color:#d8b06a}.bm-risk-line{font-size:var(--type-xs);color:var(--wb-muted-fg);margin:.25rem 0 0}.dash-card-clickable{cursor:pointer}.dash-sticky-cta{z-index:20;-webkit-backdrop-filter:blur(3px);backdrop-filter:blur(3px);background:linear-gradient(#fafaf900 0%,#fafaf9eb 32%,#fafaf9 100%);margin-top:1rem;padding:.75rem 0;position:sticky;bottom:0}.dash-sticky-cta-actions{flex-wrap:wrap;gap:.75rem;display:flex}.dash-mono{font-family:ui-monospace,SFMono-Regular,Menlo,Monaco,Consolas,monospace;font-size:var(--type-xs);color:var(--wb-muted-fg)}.dash-detail-grid{gap:1rem;display:grid}@media (width>=720px){.dash-detail-grid{grid-template-columns:repeat(2,minmax(0,1fr))}}.dash-dl{margin:0}.dash-dl dt{font-size:var(--type-xs);font-weight:var(--weight-semibold);text-transform:uppercase;letter-spacing:.06em;color:var(--wb-muted-fg);margin-bottom:.25rem}.dash-dl dd{font-size:var(--type-sm);color:var(--wb-fg);margin:0;line-height:1.45}.dash-content .al-root{background:0 0;min-height:0;padding:0;display:block}.bm-stack{gap:1rem;display:grid}.bm-filter-card{margin-bottom:1rem}.bm-tabs{flex-wrap:wrap;align-items:center;gap:.5rem;display:flex}.bm-tab-btn{border:1px solid var(--wb-border,#e5e5e5);font-size:var(--type-sm);font-weight:var(--weight-semibold);cursor:pointer;color:var(--wb-fg);background:0 0;border-radius:8px;padding:.45rem .85rem}.bm-tab-btn.is-active{border-color:var(--wb-primary,#1f8660);background:var(--wb-muted)}.bm-hint{font-size:var(--type-sm);color:var(--wb-muted-fg);margin:.75rem 0 0}.bm-muted{font-size:var(--type-sm);color:var(--wb-muted-fg);margin:0}.bm-block{padding:1.25rem}.bm-block-skeleton{padding:1rem 1.25rem 1.5rem}.bm-title{font-weight:var(--weight-semibold);font-size:var(--type-md);color:var(--wb-fg);margin:0 0 .5rem}.bm-error{font-size:var(--type-sm);color:var(--wb-destructive);margin:0 0 1rem}.bm-th-right,.bm-td-right{text-align:right}.bm-ref{font-size:var(--type-sm)}.bm-fallback-badge{font-size:var(--type-xs);margin-left:.35rem}.bm-col{font-size:var(--type-sm);max-width:220px}.bm-timing{font-size:var(--type-sm);line-height:1.45}.bm-timing-actual{color:var(--wb-muted-fg);margin-top:.25rem}.bm-empty{color:var(--wb-muted-fg);font-size:var(--type-sm);margin:0;padding:1.5rem 1rem}.bm-label{width:100%;min-width:0;font-size:var(--type-sm);font-weight:var(--weight-semibold);flex-direction:column;align-items:stretch;gap:.35rem;display:flex}.bm-select{box-sizing:border-box;width:100%;max-width:360px;margin-top:.35rem;display:block}.bm-alert{font-size:var(--type-sm);color:var(--wb-destructive);margin:.75rem 0 0}.bm-modal-actions{margin-top:1rem}.bm-table-wrap{overflow-x:auto}.bm-table{border-collapse:collapse;width:100%;font-size:var(--type-sm)}.bm-table th,.bm-table td{text-align:left;vertical-align:middle;border-bottom:1px solid var(--wb-border);padding:.65rem .75rem}.bm-table th{font-weight:var(--weight-semibold);color:var(--wb-muted-fg);background:var(--wb-muted);white-space:nowrap}.bm-table tr:last-child td{border-bottom:none}.bm-table td.bm-cell-mono{font-family:ui-monospace,SFMono-Regular,Menlo,Monaco,Consolas,monospace;font-size:var(--type-sm)}.bm-table-note{color:var(--wb-muted-fg);font-size:var(--type-xs);max-width:14rem;line-height:1.35}.tbl-pager{font-size:var(--type-sm);color:var(--wb-muted-fg);flex-wrap:wrap;justify-content:space-between;align-items:center;gap:.65rem;display:flex}.tbl-pager-nav{align-items:center;gap:.5rem;display:inline-flex}.tbl-pager-page{text-align:center;min-width:6.5rem}.tbl-panel{padding:0;overflow:hidden}.al-root{background:var(--wb-bg,#fafaf9);box-sizing:border-box;flex-direction:column;justify-content:center;align-items:center;min-height:100vh;padding:1.5rem;animation:.22s page-fade-in;display:flex}@keyframes page-fade-in{0%{opacity:0}to{opacity:1}}.al-card{width:100%;max-width:420px}.al-fields{flex-direction:column;gap:.75rem;display:flex}.al-title{font-size:var(--type-xl);font-weight:var(--weight-bold);letter-spacing:-.03em;color:var(--wb-fg,#0f172a);margin:0 0 .35rem}.al-lede{font-size:var(--type-md);color:var(--wb-muted-fg,#64748b);margin:0 0 1.25rem;line-height:1.5}.al-tabs{background:var(--wb-muted,#f5f5f4);border:1px solid var(--wb-border,#e7e5e4);border-radius:12px;gap:.35rem;margin-bottom:1.25rem;padding:.2rem;display:flex}.al-tab{font:inherit;font-size:var(--type-sm);font-weight:var(--weight-semibold);color:var(--wb-muted-fg,#64748b);cursor:pointer;background:0 0;border:none;border-radius:10px;flex:1;padding:.55rem .75rem;transition:background .12s,color .12s}.al-tab:hover:not(:disabled){color:var(--wb-fg,#0f172a)}.al-tab--active{background:var(--wb-card,#fff);color:var(--wb-fg,#0f172a);box-shadow:var(--wb-card-shadow,0 1px 2px #0f172a0f)}.al-tab:disabled{opacity:.55;cursor:not-allowed}.al-error{color:#b91c1c;font-size:var(--type-sm);margin:0 0 .75rem;line-height:1.4}.al-row-actions{justify-content:space-between;align-items:center;margin-bottom:.35rem;display:flex}.al-resend{color:#2563eb;font-weight:var(--weight-semibold);cursor:pointer;font-size:var(--type-sm);background:0 0;border:none}.al-resend:disabled{color:#94a3b8;cursor:default}.al-otp{box-sizing:border-box;letter-spacing:.3em;width:100%;font-size:var(--type-lg);border:1px solid #e2e8f0;border-radius:10px;margin-bottom:1.1rem;padding:.75rem .875rem;font-family:ui-monospace,monospace}.al-otp:disabled{opacity:.7}.al-primary{width:100%;margin-top:.15rem}.al-footer{text-align:center;font-size:var(--type-sm);color:var(--wb-muted-fg,#64748b);margin:1.25rem 0 0;line-height:1.5}.al-footer a{color:#2563eb;font-weight:var(--weight-semibold);text-decoration:none}.al-footer a:hover{text-decoration:underline}.al-hint{font-size:var(--type-sm);color:var(--wb-muted-fg,#64748b);margin:.75rem 0 0;line-height:1.45}.al-coming-soon{border:1px solid var(--wb-border,#e7e5e4);background:var(--wb-muted,#f5f5f4);border-radius:12px;margin-top:1.25rem;padding:1rem 1.05rem}.al-coming-soon-badge{font-size:.7rem;font-weight:var(--weight-semibold);letter-spacing:.04em;text-transform:uppercase;color:var(--wb-muted-fg,#64748b);background:var(--wb-card,#fff);border:1px solid var(--wb-border,#e7e5e4);border-radius:999px;margin-bottom:.45rem;padding:.15rem .5rem;display:inline-block}.al-coming-soon-title{font-size:var(--type-sm);font-weight:var(--weight-semibold);color:var(--wb-fg,#0f172a);margin:0 0 .35rem}.al-coming-soon-body{font-size:var(--type-sm);color:var(--wb-muted-fg,#64748b);margin:0 0 .75rem;line-height:1.45}.al-coming-soon-btn{opacity:.55;cursor:not-allowed}.al-text-reset{margin:0}.al-inline-gap{margin-left:.5rem}.al-btn-row{flex-wrap:wrap;align-items:center;gap:.5rem;display:flex}.al-root-wide{max-width:640px;margin:0 auto}.al-title-no-top{margin-top:0}.al-lede-spaced{margin-bottom:1rem}.al-status-row{font-size:var(--type-md);margin:0 0 1rem}.al-status-approved{color:var(--wb-primary,#1f8660)}.al-status-meta{color:var(--wb-muted-fg,#64748b);font-size:var(--type-sm);margin-left:.5rem}.al-info-grid{font-size:var(--type-md);gap:.5rem 1rem;margin:0 0 1.25rem;line-height:1.5;display:grid}.al-info-grid dt{color:var(--wb-muted-fg,#64748b);font-weight:var(--weight-semibold)}.al-info-grid dd{margin:0}.al-nav-caption{font-size:var(--type-sm);font-weight:var(--weight-semibold);margin:0 0 .75rem}.al-note{font-size:var(--type-sm);color:var(--wb-muted-fg,#64748b);margin:1rem 0 0;line-height:1.45}.al-link-strong{font-weight:var(--weight-semibold)}.al-rejection-banner{color:#991b1b;font-size:var(--type-md);background:#fef2f2;border-radius:10px;margin-bottom:1rem;padding:.75rem 1rem;line-height:1.5}.web-portal-loading{background:var(--wb-bg,#f6faf9);text-align:center;flex-direction:column;justify-content:center;align-items:center;gap:.65rem;min-height:100vh;padding:1.5rem;display:flex}.web-portal-loading__icon{object-fit:contain;width:52px;height:52px;margin-bottom:.15rem}.web-portal-loading__label{font-size:var(--type-sm);font-weight:var(--weight-medium);letter-spacing:.04em;color:#9b9b9b;margin:.15rem 0 .5rem}.web-portal-loading__track{background:#e4e4e4;border-radius:999px;width:200px;height:4px;overflow:hidden}.web-portal-loading__fill{border-radius:inherit;transform-origin:0;background:linear-gradient(90deg,#549048 0% 50%,#1c4276 50% 100%);width:100%;height:100%;animation:1.8s cubic-bezier(.45,0,.55,1) infinite web-portal-loading-fill}@keyframes web-portal-loading-fill{0%{transform:scaleX(0)}to{transform:scaleX(1)}}.al-gate{color:var(--wb-muted-fg,#516a7b);padding:24px}.web-btn{font-family:inherit;font-weight:var(--weight-semibold);cursor:pointer;border:none;border-radius:10px;justify-content:center;align-items:center;gap:.5rem;transition:background .15s,color .15s,opacity .15s,box-shadow .15s,transform .15s;display:inline-flex}.web-btn:disabled{cursor:not-allowed;opacity:.5}.web-btn:active:not(:disabled){opacity:.9}.web-btn--sm{font-size:var(--type-sm);padding:.375rem .75rem}.web-btn--md{font-size:var(--type-sm);padding:.5rem 1rem}.web-btn--lg{font-size:var(--type-md);padding:.625rem 1.25rem}.web-btn--primary{background:var(--wb-primary);color:var(--wb-primary-fg);box-shadow:0 1px 2px #0f172a0f}.web-btn--primary:hover:not(:disabled){filter:brightness(.96)}.web-btn--outline{background:var(--wb-card);color:var(--wb-fg);border:1px solid var(--wb-border)}.web-btn--outline:hover:not(:disabled){background:var(--wb-muted)}.web-btn--ghost{color:var(--wb-muted-fg);background:0 0}.web-btn--ghost:hover:not(:disabled){background:var(--wb-muted);color:var(--wb-fg)}.web-btn--danger{background:var(--wb-destructive);color:var(--wb-destructive-fg)}.web-btn--danger:hover:not(:disabled){filter:brightness(1.05)}.web-card{background:var(--wb-card);border:1px solid var(--wb-border);box-shadow:var(--wb-card-shadow);border-radius:12px;transition:transform .16s}.web-card--interactive:active{transform:scale(.98)}.web-card--interactive:has(:active){transform:none}.web-card--padded{padding:1rem}.web-badge{font-size:var(--type-xs);font-weight:var(--weight-semibold);letter-spacing:.02em;text-transform:uppercase;border-radius:999px;align-items:center;padding:.125rem .5rem;display:inline-flex}.web-badge--neutral{background:var(--wb-muted);color:var(--wb-muted-fg)}.web-badge--warning{color:#92400e;background:#fef3c7}.web-badge--success{color:#166534;background:#dcfce7}.web-badge--danger{color:#991b1b;background:#fee2e2}.web-tabs{background:var(--wb-muted);border:1px solid var(--wb-border);border-radius:10px;gap:4px;padding:4px;display:inline-flex}.web-tab{font-family:inherit;font-size:var(--type-sm);font-weight:var(--weight-semibold);cursor:pointer;color:var(--wb-muted-fg);background:0 0;border:none;border-radius:8px;padding:.45rem .85rem;transition:background .15s,color .15s}.web-tab:hover{color:var(--wb-fg)}.web-tab[aria-selected=true]{background:var(--wb-card);color:var(--wb-fg);box-shadow:0 1px 2px #0f172a0f}.web-spinner{border:2px solid var(--wb-border);border-top-color:var(--wb-primary);border-radius:50%;width:1.1rem;height:1.1rem;animation:.65s linear infinite web-spin}@keyframes web-spin{to{transform:rotate(360deg)}}.web-modal-backdrop{z-index:50;-webkit-backdrop-filter:blur(4px);backdrop-filter:blur(4px);box-sizing:border-box;overscroll-behavior:contain;touch-action:none;background:#0f172a66;justify-content:center;align-items:center;padding:1.25rem;display:flex;position:fixed;inset:0}.web-modal{box-sizing:border-box;background:var(--wb-card);border:1px solid var(--wb-border);border-radius:16px;flex-direction:column;width:min(560px,100vw - 2.5rem);max-height:min(85vh,40rem);display:flex;overflow:hidden;box-shadow:0 24px 48px -12px #0f172a33,0 0 0 1px #0f172a0a}.web-modal--sm{width:min(400px,100vw - 2.5rem);max-height:min(80vh,32rem)}.web-modal--md{width:min(560px,100vw - 2.5rem);max-height:min(85vh,40rem)}.web-modal--lg{width:min(720px,100vw - 2.5rem);max-height:min(88vh,48rem)}.web-modal-header{border-bottom:1px solid var(--wb-border);background:var(--wb-card);flex-shrink:0;justify-content:space-between;align-items:flex-start;gap:.75rem;padding:1.1rem 1.15rem .9rem;display:flex}.web-modal-header-copy{flex:1;min-width:0}.web-modal-header h3,.web-modal h3{font-size:var(--type-md);font-weight:var(--weight-bold);letter-spacing:-.02em;color:var(--wb-fg);margin:0;line-height:1.3}.web-modal-description,.web-modal-header p{font-size:var(--type-sm);color:var(--wb-muted-fg);margin:.35rem 0 0;line-height:1.45}.web-modal-close{width:2rem;height:2rem;color:var(--wb-muted-fg);cursor:pointer;background:0 0;border:none;border-radius:8px;flex-shrink:0;margin:-.2rem -.25rem 0 0;font-size:1.35rem;line-height:1}.web-modal-close:hover{background:var(--wb-muted,#0f29380f);color:var(--wb-fg)}.web-modal-body{overscroll-behavior:contain;-webkit-overflow-scrolling:touch;touch-action:pan-y;flex:auto;min-height:0;padding:1rem 1.15rem 1.15rem;overflow:hidden auto}.web-modal-body>p:first-child{margin-top:0}.web-field-label{font-size:var(--type-xs);font-weight:var(--weight-semibold);color:var(--wb-muted-fg);margin-bottom:.35rem;display:block}.web-input,.web-textarea{box-sizing:border-box;width:100%;font-family:inherit;font-size:var(--type-sm);border:1px solid var(--wb-border);background:var(--wb-elevated);color:var(--wb-fg);border-radius:10px;padding:.55rem .75rem}.web-input:focus,.web-textarea:focus{border-color:var(--wb-ring);outline:none;box-shadow:0 0 0 3px #fbbf2440}.web-textarea{resize:vertical;min-height:96px}.web-modal-actions{background:linear-gradient(180deg, transparent 0%, var(--wb-card) 28%);border-top:1px solid var(--wb-border);flex-wrap:wrap;justify-content:flex-end;gap:.5rem;margin-top:1rem;padding-top:.85rem;display:flex;position:sticky;bottom:0}.web-modal-form{flex-direction:column;gap:1rem;width:100%;min-width:0;display:flex}.web-page-header{justify-content:space-between;align-items:flex-start;gap:1rem;margin-bottom:1rem;display:flex}.web-page-header-main{min-width:0}.web-page-header-title{font-size:var(--type-xl);font-weight:var(--weight-bold);letter-spacing:-.03em;color:var(--wb-fg);margin:0}.web-page-header-sub{font-size:var(--type-sm);color:var(--wb-muted-fg);margin:.35rem 0 0;line-height:1.45}.web-page-header-actions{flex-shrink:0;align-items:center;gap:.5rem;display:flex}.sr-only{clip:rect(0, 0, 0, 0);white-space:nowrap;border:0;width:1px;height:1px;margin:-1px;padding:0;position:absolute;overflow:hidden}@keyframes web-skeleton-shimmer{0%{background-position:200% 0}to{background-position:-200% 0}}.web-skeleton-block{background:linear-gradient(105deg, var(--wb-muted,#f5f5f4) 0%, var(--wb-border,#e7e5e4) 45%, var(--wb-muted,#f5f5f4) 90%);background-size:220% 100%;border-radius:12px;min-height:1rem;animation:1.35s ease-in-out infinite web-skeleton-shimmer}.web-dashboard-skeleton{flex-direction:column;gap:1rem;display:flex}.web-dashboard-skeleton-kpis{grid-template-columns:repeat(auto-fit,minmax(160px,1fr));gap:1rem;display:grid}.web-dashboard-skeleton-kpi{min-height:104px}.web-dashboard-skeleton-chart{min-height:260px}.web-dashboard-skeleton-chart--short{min-height:180px}.web-dashboard-skeleton-chart--tall{min-height:320px}.web-table-skeleton{flex-direction:column;gap:.65rem;display:flex}.web-table-skeleton-row{min-height:44px}.web-dropdown{align-items:center;display:inline-flex;position:relative}.web-dropdown-trigger{color:var(--wb-fg);font:inherit;cursor:pointer;background:0 0;border:1px solid #0000;border-radius:10px;align-items:center;gap:.35rem;padding:.35rem .5rem;transition:background .12s,border-color .12s;display:inline-flex}.web-dropdown-trigger:hover{background:var(--wb-muted);border-color:var(--wb-border)}.web-dropdown-panel{z-index:50;border:1px solid var(--wb-border);background:var(--wb-card);min-width:220px;box-shadow:var(--wb-card-shadow,0 4px 24px #0f172a1a);border-radius:12px;padding:.35rem;position:absolute;top:calc(100% + 6px)}.web-dropdown-panel--end{right:0}.web-dropdown-panel--start{left:0}.web-dropdown-item{width:100%;color:var(--wb-fg);font:inherit;font-size:var(--type-sm);font-weight:var(--weight-medium);text-align:left;cursor:pointer;background:0 0;border:none;border-radius:8px;align-items:center;gap:.5rem;padding:.55rem .65rem;transition:background .1s;display:flex}.web-dropdown-item:hover{background:var(--wb-muted)}.web-dropdown-sep{background:var(--wb-border);height:1px;margin:.35rem .25rem}.web-phone-country__row{flex-wrap:wrap;align-items:stretch;gap:.5rem;display:flex}.web-phone-country__select{flex:none;min-width:10rem;max-width:14rem}.web-phone-country__national{flex:10rem;min-width:0}.web-offline-screen{z-index:9999;background:var(--wb-bg,#f8fafc);color:var(--wb-fg,#0f172a);justify-content:center;align-items:center;padding:1.5rem;display:flex;position:fixed;inset:0}.web-offline-card{text-align:center;border:1px solid var(--wb-border,#e2e8f0);background:var(--wb-card,#fff);border-radius:16px;width:100%;max-width:22rem;padding:2rem 1.5rem;box-shadow:0 12px 40px #0f172a14}.web-offline-icon{justify-content:center;align-items:flex-end;gap:.35rem;height:2.5rem;margin:0 auto 1.25rem;display:flex}.web-offline-icon-bar{background:var(--wb-primary,#1f8660);opacity:.35;border-radius:999px;width:.45rem;height:1.25rem}.web-offline-icon-bar--mid{opacity:.55;height:1.75rem}.web-offline-icon-bar--low{opacity:.25;height:.85rem}.web-offline-title{font-size:var(--type-lg,1.125rem);font-weight:var(--weight-bold,700);letter-spacing:-.02em;margin:0 0 .5rem}.web-offline-message{font-size:var(--type-sm,.875rem);color:var(--wb-muted-fg,#64748b);margin:0 0 1.25rem;line-height:1.5}.doc-viewer-backdrop{z-index:60;-webkit-backdrop-filter:blur(4px);backdrop-filter:blur(4px);overscroll-behavior:contain;touch-action:none;background:#0f172a66;justify-content:center;align-items:center;padding:1rem;display:flex;position:fixed;inset:0}.doc-viewer-modal{background:var(--wb-card);border:1px solid var(--wb-border);border-radius:14px;flex-direction:column;width:min(920px,100%);max-height:min(92vh,960px);padding:1rem;display:flex;box-shadow:0 24px 48px -12px #0f172a2e,0 0 0 1px #0f172a0a}.doc-viewer-modal h3{font-size:var(--type-md);font-weight:var(--weight-bold);letter-spacing:-.02em;color:var(--wb-fg);margin:0 0 .75rem}.doc-viewer-body{border:1px solid var(--wb-border);background:var(--wb-muted,#f1f5f4);border-radius:10px;flex:1;min-height:280px;max-height:calc(92vh - 140px);overflow:auto}.doc-viewer-frame{background:#fff;border:0;width:100%;height:min(72vh,720px);min-height:360px;display:block}.doc-viewer-img{object-fit:contain;width:100%;height:auto;max-height:min(72vh,720px);margin:0 auto;display:block}.doc-viewer-fallback{text-align:center;font-size:var(--type-sm);color:var(--wb-muted-fg);padding:2rem 1.25rem}.doc-viewer-actions{flex-shrink:0;justify-content:flex-end;gap:.5rem;margin-top:1rem;display:flex}.doc-viewer-modal--gallery{width:min(960px,100%)}.doc-viewer-gallery-header h3{margin:0 0 .75rem}.doc-viewer-gallery-counter{font-weight:var(--weight-medium);color:var(--wb-muted-fg)}.doc-viewer-gallery-stage{grid-template-columns:auto 1fr auto;align-items:center;gap:.5rem;min-height:0;display:grid}.doc-viewer-body--gallery{background:#0f2938;justify-content:center;align-items:center;max-height:calc(92vh - 180px);display:flex}.doc-viewer-body--gallery .doc-viewer-img{max-height:calc(92vh - 200px)}.doc-viewer-nav{border:1px solid var(--wb-border);background:var(--wb-card);width:2.5rem;height:2.5rem;color:var(--wb-fg);cursor:pointer;border-radius:999px;flex-shrink:0;justify-content:center;align-items:center;font-size:1.5rem;line-height:1;display:inline-flex}.doc-viewer-nav:hover:not(:disabled){border-color:var(--wb-primary,#1f8660);color:var(--wb-primary,#1f8660)}.doc-viewer-nav:disabled{opacity:.35;cursor:not-allowed}.doc-viewer-gallery-caption{font-size:var(--type-sm);color:var(--wb-muted-fg);text-align:center;margin:.65rem 0 0}@media (width<=640px){.doc-viewer-gallery-stage{flex-wrap:wrap;justify-content:space-between;gap:.65rem;display:flex}.doc-viewer-body--gallery{flex:100%;order:1}.doc-viewer-nav{order:2}}.notif-bell-wrap{position:relative}.notif-bell-btn{border:1px solid var(--wb-border);background:var(--wb-card);width:2.25rem;height:2.25rem;color:var(--wb-fg);cursor:pointer;border-radius:8px;justify-content:center;align-items:center;transition:background .12s,border-color .12s;display:inline-flex;position:relative}.notif-bell-btn:hover,.notif-bell-btn[aria-expanded=true]{background:var(--wb-muted);border-color:var(--wb-border)}.notif-bell-icon{width:1.15rem;height:1.15rem}.notif-bell-badge{color:#fff;text-align:center;min-width:1.1rem;height:1.1rem;box-shadow:0 0 0 2px var(--wb-card);background:#dc2626;border-radius:999px;padding:0 .25rem;font-size:.65rem;font-weight:700;line-height:1.1rem;position:absolute;top:-4px;right:-4px}.notif-panel{z-index:80;border:1px solid var(--wb-border);background:var(--wb-card);border-radius:12px;flex-direction:column;width:min(22rem,100vw - 2rem);max-height:min(28rem,70vh);display:flex;position:absolute;top:calc(100% + .5rem);right:0;box-shadow:0 12px 40px #00000024}.notif-panel-header{border-bottom:1px solid var(--wb-border);justify-content:space-between;align-items:center;gap:.5rem;padding:.75rem .85rem;display:flex}.notif-panel-title{font-size:var(--type-sm);font-weight:var(--weight-bold);margin:0}.notif-panel-actions{align-items:center;gap:.35rem;display:flex}.notif-panel-actions button{font-size:var(--type-xs);font-weight:var(--weight-semibold);color:var(--wb-muted-fg);cursor:pointer;background:0 0;border:none;border-radius:6px;padding:.2rem .35rem}.notif-panel-actions button:hover{color:var(--wb-fg);background:var(--wb-muted)}.notif-panel-list{padding:.35rem 0;overflow-y:auto}.notif-item{text-align:left;cursor:pointer;border:none;border-bottom:1px solid var(--wb-border);background:0 0;width:100%;padding:.65rem .85rem;display:block}.notif-item:last-child{border-bottom:none}.notif-item:hover{background:var(--wb-muted)}.notif-item-unread{background:color-mix(in srgb, var(--wb-muted) 70%, transparent)}.notif-item-title{font-size:var(--type-sm);font-weight:var(--weight-semibold);color:var(--wb-fg);margin:0 0 .2rem}.notif-item-body{font-size:var(--type-xs);color:var(--wb-muted-fg);margin:0 0 .35rem;line-height:1.4}.notif-item-meta{color:var(--wb-muted-fg);font-size:.68rem}.notif-empty{font-size:var(--type-sm);color:var(--wb-muted-fg);text-align:center;padding:1.25rem .85rem}.support-chat-dock{z-index:1200;font-family:inherit;position:fixed;bottom:1.25rem;right:1.25rem}.support-chat-dock-minimized{align-items:center;gap:.35rem;display:flex}.support-chat-dock-launcher{color:#fff;cursor:pointer;background:#1f8660;border:none;border-radius:999px;align-items:center;gap:.65rem;max-width:min(360px,100vw - 5rem);padding:.55rem 1rem .55rem .65rem;display:flex;box-shadow:0 12px 32px #0f172a38}.support-chat-dock-launcher:hover{filter:brightness(1.05)}.support-chat-dock-launcher-dot{background:#86efac;border-radius:50%;flex-shrink:0;width:10px;height:10px;box-shadow:0 0 0 3px #86efac59}.support-chat-dock-launcher-text{text-align:left;flex-direction:column;align-items:flex-start;gap:.1rem;min-width:0;display:flex}.support-chat-dock-launcher-text strong{white-space:nowrap;text-overflow:ellipsis;max-width:240px;font-size:.88rem;overflow:hidden}.support-chat-dock-launcher-text span:last-child{opacity:.9;white-space:nowrap;text-overflow:ellipsis;max-width:240px;font-size:.72rem;overflow:hidden}.support-chat-dock-close{color:#64748b;cursor:pointer;background:#fff;border:1px solid #e2e8f0;border-radius:50%;width:2rem;height:2rem;font-size:1.1rem;line-height:1}.support-chat-dock-expanded{background:#fff;border:1px solid #e2e8f0;border-radius:16px;flex-direction:column;width:min(440px,100vw - 2rem);height:min(720px,100vh - 4.5rem);display:flex;overflow:hidden;box-shadow:0 20px 50px #0f172a33}.support-chat-dock-bar{background:linear-gradient(#f0fdf4 0%,#ecfdf5 100%);border-bottom:1px solid #bbf7d0;flex-shrink:0;justify-content:space-between;align-items:center;gap:.5rem;padding:.45rem .5rem .45rem .35rem;display:flex}.support-chat-dock-bar-main{cursor:pointer;text-align:left;background:0 0;border:none;flex:1;align-items:center;gap:.5rem;min-width:0;padding:.25rem .35rem;display:flex}.support-chat-dock-bar-title{flex-direction:column;min-width:0;display:flex}.support-chat-dock-bar-title strong{color:#0f172a;white-space:nowrap;text-overflow:ellipsis;font-size:.88rem;overflow:hidden}.support-chat-dock-bar-title span{color:#166534;font-size:.72rem}.support-chat-dock-audience{letter-spacing:.03em;text-transform:uppercase;color:#9a3412;background:#ffedd5;border-radius:999px;align-self:flex-start;margin-top:.1rem;padding:.05rem .4rem;font-size:.62rem;font-weight:700;display:inline-block}.support-chat-dock-bar-actions{gap:.2rem;display:flex}.support-chat-dock-icon-btn{color:#475569;cursor:pointer;background:0 0;border:none;border-radius:8px;width:2rem;height:2rem;font-size:1.15rem;line-height:1}.support-chat-dock-icon-btn:hover{background:#ffffffb3}.support-chat-dock-body{flex-direction:column;flex:1;min-height:0;display:flex;overflow:hidden}.support-chat-dock-body .support-inbox-thread-actions{flex-wrap:wrap}.support-chat-dock-body .support-chat-panel-messages{flex:1;min-height:8rem}.support-chat-dock-hint{text-align:center;color:#64748b;flex-direction:column;justify-content:center;align-items:center;gap:.75rem;min-height:200px;padding:2rem 1.5rem;display:flex}.support-search-layout{grid-template-columns:minmax(240px,320px) 1fr;align-items:start;gap:1rem;display:grid}.support-desk-toast{z-index:1300;cursor:pointer;text-align:left;background:#f0fdf4;border:1px solid #86efac;border-radius:12px;flex-direction:column;align-items:flex-start;gap:.2rem;width:min(360px,100vw - 2.5rem);padding:.85rem 1rem;animation:.2s ease-out support-desk-toast-in;display:flex;position:fixed;bottom:5.5rem;right:1.25rem;box-shadow:0 16px 40px #0f172a2e}.support-desk-toast-title{color:#14532d;font-size:.88rem;font-weight:700}.support-desk-toast-body{color:#166534;font-size:.84rem;line-height:1.35}.support-desk-toast-hint{color:#64748b;margin-top:.15rem;font-size:.72rem}@keyframes support-desk-toast-in{0%{opacity:0;transform:translateY(8px)}to{opacity:1;transform:translateY(0)}}@media (width<=960px){.support-search-layout{grid-template-columns:1fr}.support-chat-dock-expanded{width:calc(100vw - 1.5rem);bottom:.75rem;right:.75rem}.support-desk-toast{bottom:1rem;right:.75rem}}.support-inbox-page{flex-direction:column;gap:1rem;display:flex}.support-inbox-page-header{flex-wrap:wrap;justify-content:space-between;align-items:flex-start;gap:1rem;display:flex}.support-inbox-sound-toggle{cursor:pointer;background:#fff;border:1px solid #cbd5e1;border-radius:10px;align-self:center;padding:.45rem .85rem;font-size:.85rem}.support-inbox-tabs{flex-wrap:wrap;gap:.35rem;display:flex}.support-inbox-tab{cursor:pointer;background:#fff;border:1px solid #cbd5e1;border-radius:999px;padding:.35rem .85rem;font-size:.85rem}.support-inbox-tab-active{color:#fff;background:#1f8660;border-color:#1f8660}.support-inbox-shell{grid-template-columns:minmax(240px,280px) minmax(0,1fr) minmax(220px,280px);gap:1rem;min-height:520px;display:grid}@media (width<=1100px){.support-inbox-shell{grid-template-columns:minmax(240px,280px) 1fr}.support-context-panel{grid-column:1/-1}}@media (width<=768px){.support-inbox-shell{grid-template-columns:1fr}}.support-inbox-list{border:1px solid var(--border,#e2e8f0);background:#fff;border-radius:12px;max-height:70vh;padding:.75rem;overflow-y:auto}.support-inbox-list-title{margin:0 0 .75rem;font-size:.9rem;font-weight:600}.support-inbox-row{text-align:left;cursor:pointer;background:0 0;border:none;border-radius:10px;width:100%;margin-bottom:.35rem;padding:.65rem .75rem;display:block}.support-inbox-row:hover{background:#f4faf7}.support-inbox-row-active{background:#e8f5ef;outline:1px solid #1f8660}.support-inbox-row-top{flex-wrap:wrap;justify-content:space-between;align-items:center;gap:.35rem;display:flex}.support-inbox-row-name{font-size:.9rem;font-weight:600}.support-inbox-row-subject{color:#475569;margin-top:.25rem;font-size:.82rem}.support-inbox-row-meta{color:#94a3b8;margin-top:.2rem;font-size:.75rem}.support-inbox-status{text-transform:uppercase;letter-spacing:.04em;color:#92400e;background:#fef3c7;border-radius:999px;padding:.15rem .4rem;font-size:.7rem}.support-inbox-status-active{color:#166534;background:#d8eee4}.support-inbox-thread{border:1px solid var(--border,#e2e8f0);background:#fff;border-radius:12px;flex-direction:column;min-height:min(520px,100vh - 11rem);max-height:calc(100vh - 8rem);display:flex;overflow:hidden}.support-inbox-thread-header{border-bottom:1px solid #e2e8f0;flex-shrink:0;justify-content:space-between;align-items:flex-start;gap:1rem;padding:.75rem 1rem;display:flex}.support-inbox-thread-header h2{margin:0;font-size:1.1rem}.support-inbox-messages{flex-direction:column;flex:1;gap:.65rem;min-height:0;padding:.75rem 1rem;display:flex;overflow-y:auto}.support-msg{border-radius:12px;max-width:78%;padding:.65rem .85rem;font-size:.9rem;line-height:1.45}.support-msg-customer{color:#fff;background:#1f8660;align-self:flex-end}.support-msg-admin{background:#f1f5f9;border:1px solid #e2e8f0;align-self:flex-start}.support-msg-system{color:#166534;text-align:center;background:#ecfdf5;align-self:center;max-width:92%;font-size:.85rem}.support-msg-label{opacity:.85;margin-bottom:.25rem;font-size:.7rem;font-weight:600}.support-msg-time{opacity:.7;margin-top:.35rem;font-size:.7rem}.support-inbox-composer{border-top:1px solid #e2e8f0;flex-shrink:0;gap:.5rem;padding:.75rem 1rem;display:flex}.support-inbox-composer-input{resize:vertical;border:1px solid #cbd5e1;border-radius:10px;flex:1;min-height:44px;padding:.5rem .75rem;font-family:inherit;font-size:.9rem}.support-inbox-btn-primary{color:#fff;cursor:pointer;background:#1f8660;border:none;border-radius:10px;align-self:flex-end;padding:.55rem 1rem;font-weight:600}.support-inbox-btn-primary:disabled{opacity:.5;cursor:not-allowed}.support-inbox-btn-outline{cursor:pointer;background:#fff;border:1px solid #cbd5e1;border-radius:10px;padding:.45rem .85rem;font-size:.85rem}.support-inbox-muted{color:#64748b;font-size:.9rem}.support-inbox-error{color:#b91c1c;font-size:.9rem}.support-inbox-thread-empty{padding:1rem}.support-context-panel{border:1px solid var(--border,#e2e8f0);background:#fff;border-radius:12px;max-height:70vh;padding:1rem;overflow-y:auto}.support-context-panel-empty{justify-content:center;align-items:center;display:flex}.support-context-title{margin:0 0 .75rem;font-size:.95rem}.support-context-subtitle{text-transform:uppercase;letter-spacing:.04em;color:#64748b;margin:1rem 0 .5rem;font-size:.82rem;font-weight:600}.support-context-dl{grid-template-columns:auto 1fr;gap:.35rem .75rem;margin:0;font-size:.88rem;display:grid}.support-context-dl dt{color:#64748b;margin:0}.support-context-dl dd{margin:0}.support-context-intake-meta{color:#475569;margin:0 0 .35rem;font-size:.85rem}.support-context-intake-body{white-space:pre-wrap;margin:0;font-size:.88rem;line-height:1.45}.support-context-card{border:1px solid #e2e8f0;border-radius:10px;margin-bottom:.5rem;padding:.65rem .75rem}.support-context-card-label{text-transform:uppercase;letter-spacing:.04em;color:#64748b;font-size:.72rem}.support-context-card-main{margin-top:.15rem;font-size:.9rem;font-weight:600}.support-context-card-meta{color:#64748b;margin-top:.2rem;font-size:.8rem}.support-context-link{color:#1f8660;margin-top:.45rem;font-size:.82rem;display:inline-block}.support-inbox-page-header-actions{align-items:center;gap:.5rem;display:flex}.support-sla-badges{flex-wrap:wrap;gap:.25rem;margin-top:.25rem;display:flex}.support-sla-badge{color:#92400e;background:#fef3c7;border-radius:999px;padding:.1rem .4rem;font-size:.68rem}.support-thread-toolbar{border-bottom:1px solid #e2e8f0;flex-wrap:wrap;align-items:flex-end;gap:.5rem;padding:.5rem 1rem;display:flex}.support-thread-toolbar-field{flex-direction:column;gap:.2rem;display:flex}.support-thread-toolbar-label{color:#64748b;font-size:.72rem}.support-thread-toolbar-select{border:1px solid #cbd5e1;border-radius:8px;padding:.35rem .5rem;font-size:.85rem}.support-macros{flex-wrap:wrap;align-items:center;gap:.35rem;width:100%;margin-bottom:.35rem;display:flex}.support-macros-label{color:#64748b;font-size:.75rem}.support-macros-list{flex-wrap:wrap;gap:.35rem;display:flex}.support-macros-chip{cursor:pointer;background:#f8fafc;border:1px solid #cbd5e1;border-radius:999px;padding:.2rem .55rem;font-size:.78rem}.support-macros-add{color:#1f8660;cursor:pointer;background:0 0;border:none;font-size:.78rem}.support-internal-toggle{color:#64748b;align-items:center;gap:.35rem;width:100%;margin-bottom:.35rem;font-size:.8rem;display:flex}.support-msg-internal{background:#fff7ed;border:1px dashed #fdba74;align-self:flex-start;max-width:88%}.support-inbox-composer{flex-direction:column;align-items:stretch}.support-chat-panel{flex-direction:column;flex:1;height:100%;min-height:0;display:flex}.support-chat-panel-compact .support-chat-panel-header{display:none}.support-chat-panel-dock-actions{background:#fafafa;border-bottom:1px solid #e2e8f0;flex-wrap:wrap;flex-shrink:0;gap:.35rem;padding:.35rem .5rem;display:flex}.support-chat-panel-dock-btn{padding:.3rem .55rem;font-size:.78rem}.support-thread-toolbar-compact{gap:.35rem;padding:.35rem .5rem}.support-thread-toolbar-compact .support-thread-toolbar-label{display:none}.support-thread-toolbar-compact .support-thread-toolbar-select{max-width:7.5rem;padding:.25rem .4rem;font-size:.78rem}.support-thread-toolbar-compact .support-inbox-btn-outline{padding:.3rem .55rem;font-size:.78rem}.support-composer{background:#fff;border-top:1px solid #e2e8f0;flex-direction:column;flex-shrink:0;gap:.4rem;padding:.5rem .65rem;display:flex}.support-composer-main{align-items:flex-end;gap:.5rem;display:flex}.support-composer-input{resize:none;border:1px solid #cbd5e1;border-radius:10px;flex:1;min-height:2.5rem;max-height:6rem;padding:.45rem .65rem;font-family:inherit;font-size:.88rem;line-height:1.35}.support-composer-send{flex-shrink:0;padding:.45rem .85rem}.support-composer-tools{flex-wrap:wrap;align-items:center;gap:.35rem .65rem;display:flex}.support-composer-details{font-size:.8rem}.support-composer-details-summary{cursor:pointer;color:#1f8660;-webkit-user-select:none;user-select:none;font-weight:600;list-style:none}.support-composer-details-summary::-webkit-details-marker{display:none}.support-composer-details-body{max-width:100%;margin-top:.35rem}.support-composer-details-body .support-macros-label{display:none}.support-composer-attach{cursor:pointer;align-items:center;gap:.35rem;font-size:.8rem;display:inline-flex}.support-composer-attach-input{opacity:0;width:1px;height:1px;position:absolute;overflow:hidden}.support-composer-attach-label{color:#475569;font-weight:600}.support-composer-attach-name{text-overflow:ellipsis;white-space:nowrap;color:#1f8660;max-width:120px;overflow:hidden}.support-composer-clear-file{color:#64748b;cursor:pointer;background:0 0;border:none;font-size:.75rem;text-decoration:underline}.support-composer-internal{color:#64748b;align-items:center;gap:.3rem;margin-left:auto;font-size:.78rem;display:inline-flex}.support-composer-compact .support-composer-input{min-height:2.25rem;font-size:.85rem}.support-search-page{flex-direction:column;gap:1rem;display:flex}.support-search-guide{background:#f8fafc;border:1px solid #e2e8f0;border-radius:12px;padding:.85rem 1rem}.support-search-guide-title{color:#0f172a;margin:0 0 .5rem;font-size:.88rem;font-weight:600}.support-search-guide-list{color:#475569;margin:0;padding-left:1.15rem;font-size:.84rem;line-height:1.45}.support-search-guide-list li+li{margin-top:.25rem}.support-search-guide-tip{color:#64748b;margin:.65rem 0 0;font-size:.82rem;line-height:1.45}.support-search-guide-tip strong{color:#334155;font-weight:600}.support-search-no-results{flex-direction:column;gap:.35rem;font-size:.88rem;display:flex}.support-search-no-results p{margin:0}.support-search-form{gap:.5rem;display:flex}.support-search-input{border:1px solid #cbd5e1;border-radius:10px;flex:1;padding:.5rem .75rem;font-size:.9rem}.support-search-results{flex-direction:column;gap:.5rem;margin:0;padding:0;list-style:none;display:flex}.support-search-result{color:inherit;border:1px solid #e2e8f0;border-radius:10px;padding:.75rem;text-decoration:none;display:block}.support-search-result:hover{background:#f4faf7}.support-search-result-top{justify-content:space-between;align-items:center;gap:.5rem;display:flex}.support-search-result-btn{text-align:left;cursor:pointer;width:100%;font:inherit;background:#fff}.support-search-result-active{background:#f0fdf4;border-color:#1f8660;box-shadow:0 0 0 1px #bbf7d0}.support-search-open-badge{color:#166534;background:#dcfce7;border-radius:999px;padding:.15rem .45rem;font-size:.72rem;font-weight:600}.support-search-detail-col{min-width:0}.support-search-profile-header{flex-wrap:wrap;justify-content:space-between;align-items:flex-start;gap:1rem;display:flex}.support-search-profile-name{margin:0 0 .25rem;font-size:1.25rem}.support-search-conv-pick-list{flex-direction:column;gap:.35rem;margin:0 0 1rem;padding:0;list-style:none;display:flex}.support-search-conv-pick{cursor:pointer;width:100%;font:inherit;text-align:left;background:#fff;border:1px solid #e2e8f0;border-radius:8px;justify-content:space-between;align-items:center;gap:.5rem;padding:.5rem .65rem;display:flex}.support-search-conv-pick-active{background:#f0fdf4;border-color:#1f8660}.support-search-open-chat{margin-top:.75rem}.support-inbox-dock-placeholder{text-align:center;flex-direction:column;justify-content:center;gap:.75rem;max-width:420px;height:100%;margin:0 auto;padding:1.5rem;display:flex}.support-inbox-dock-placeholder h2{margin:0}.support-inbox-dock-placeholder-lead{color:#475569;margin:0;line-height:1.5}.support-inbox-dock-placeholder-actions{flex-wrap:wrap;justify-content:center;gap:.5rem;display:flex}.support-modal-backdrop{z-index:50;background:#0f172a73;justify-content:center;align-items:center;padding:1rem;display:flex;position:fixed;inset:0}.support-modal{background:#fff;border-radius:12px;width:100%;max-width:420px;padding:1.25rem;box-shadow:0 12px 40px #00000026}.support-modal-actions{justify-content:flex-end;gap:.5rem;margin-top:1rem;display:flex}.support-resolve-tags{flex-direction:column;gap:.5rem;margin-top:.75rem;display:flex}.support-resolve-tag{align-items:center;gap:.5rem;font-size:.9rem;display:flex}.support-insights-page{flex-direction:column;gap:1rem;display:flex}.support-insights-grid{grid-template-columns:repeat(auto-fill,minmax(140px,1fr));gap:.75rem;display:grid}.support-insights-card{background:#fff;border:1px solid #e2e8f0;border-radius:12px;padding:.85rem}.support-insights-card-link{color:inherit;cursor:pointer;flex-direction:column;gap:.15rem;text-decoration:none;transition:border-color .15s,box-shadow .15s,transform .15s;display:flex}.support-insights-card-link:hover{border-color:#1f8660;transform:translateY(-1px);box-shadow:0 6px 18px #1f86601f}.support-insights-card-link:focus-visible{outline-offset:2px;outline:2px solid #1f8660}.support-insights-card-cta{color:#1f8660;margin-top:.35rem;font-size:.72rem;font-weight:600}.support-insights-category-lead{margin:-.35rem 0 .5rem}.support-insights-category-link{color:inherit;border-radius:6px;justify-content:space-between;align-items:center;gap:.5rem;padding:.45rem 0;text-decoration:none;display:flex}.support-insights-category-link:hover{color:#1f8660}.support-insights-category-link:focus-visible{outline-offset:2px;outline:2px solid #1f8660}.support-inbox-drill-banner{color:#166534;background:#ecfdf5;border:1px solid #bbf7d0;border-radius:10px;flex-wrap:wrap;justify-content:space-between;align-items:center;gap:1rem;padding:.65rem .85rem;font-size:.88rem;font-weight:600;display:flex}.support-inbox-drill-banner-back{color:#15803d;font-size:.82rem;font-weight:600;text-decoration:none}.support-inbox-drill-banner-back:hover{text-decoration:underline}.support-insights-value{font-size:1.5rem;font-weight:700}.support-insights-label{color:#64748b;margin-top:.2rem;font-size:.8rem}.support-insights-categories{margin:0;padding:0;list-style:none}.support-insights-categories li{border-bottom:1px solid #e2e8f0;justify-content:space-between;padding:.45rem 0;font-size:.88rem;display:flex}.support-attach-file{flex-direction:column;gap:.25rem;width:100%;font-size:.82rem;display:flex}.support-thread-outcome-badges{flex-wrap:wrap;gap:.35rem;margin-top:.35rem;display:flex}.support-thread-csat-badge{color:#166534;background:#ecfdf5;border:1px solid #bbf7d0;border-radius:999px;align-items:center;gap:.35rem;padding:.2rem .55rem;font-size:.82rem;font-weight:600;display:inline-flex}.support-thread-csat-num{letter-spacing:.02em;font-weight:700}.support-thread-csat-pending{color:#64748b;font-size:.78rem;font-style:italic}.support-outcome-card{background:#f8fafc;border:1px solid #e2e8f0;border-radius:10px;flex-direction:column;gap:.35rem;margin-bottom:.75rem;padding:.65rem .75rem;display:flex}.support-outcome-row{justify-content:space-between;align-items:flex-start;gap:.75rem;font-size:.82rem;display:flex}.support-outcome-row-csat{border-top:1px solid #e2e8f0;margin-top:.25rem;padding-top:.35rem}.support-outcome-label{color:#64748b;flex-shrink:0}.support-outcome-value{color:#0f172a;text-align:right;font-weight:600}.support-outcome-csat{align-items:center;gap:.35rem;display:inline-flex}.support-outcome-stars{color:#ca8a04;letter-spacing:.05em}.support-outcome-rating-num{color:#166534;font-weight:700}.support-outcome-csat-comment{color:#334155;margin:0;font-size:.82rem;font-style:italic;line-height:1.45}.support-outcome-csat-meta{color:#64748b;margin:0;font-size:.75rem}.support-audit-list{flex-direction:column;gap:.5rem;max-height:280px;margin:0 0 1rem;padding:0;list-style:none;display:flex;overflow-y:auto}.support-audit-item{border-left:2px solid #cbd5e1;padding-left:.65rem}.support-audit-summary{color:#0f172a;margin:0;font-size:.82rem;line-height:1.4}.support-audit-meta{color:#64748b;margin-top:.15rem;font-size:.72rem}.support-inbox-audience-tabs{background:#f1f5f9;border:1px solid #e2e8f0;border-radius:12px;flex-wrap:wrap;gap:.5rem;padding:.35rem .5rem;display:flex}.support-inbox-audience-tab{color:#475569;cursor:pointer;background:0 0;border:1px solid #0000;border-radius:8px;padding:.45rem .9rem;font-size:.88rem;font-weight:600}.support-inbox-audience-tab-active{color:#0f172a;background:#fff;border-color:#cbd5e1;box-shadow:0 1px 2px #0f172a0f}.support-inbox-audience-badge{letter-spacing:.02em;text-transform:uppercase;border-radius:999px;flex-shrink:0;align-items:center;padding:.1rem .45rem;font-size:.65rem;font-weight:700;display:inline-flex}.support-inbox-audience-badge-customer{color:#1d4ed8;background:#dbeafe}.support-inbox-audience-badge-technician{color:#c2410c;background:#ffedd5}